Cash tokens

A cash token is a voucher. You set aside an amount from one of your wallets, and whoever holds the token can redeem it into their own Loosh wallet. It replaces handing over cash. This also eliminates the need to have a device in order to send someone money, just give them a printed token instead.

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Issuing a cash token

From a wallet, tap Tokens:

• Issue cash token — a single token, shown as a QR code with a link you can share.
• Issue a batch (print) — up to 20 tokens of the same amount, delivered as a print-and-cut PDF with one card per token.

Both ask for your PIN or biometric, because the money leaves your available balance the moment you issue. It sits with the token until someone redeems it or it expires.

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Redeeming a cash token

Anyone can scan a token and see that it is valid and what it is worth. To claim it they need a Loosh account, and they choose which of their wallets it lands in. It arrives immediately and in full — there is no fee on either side. Each token can be redeemed once, and you get a notification when yours is.

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Expiry, and getting the money back

You choose how long a token stays valid when you issue it. If nobody redeems it by then, the amount returns to the wallet you issued it from automatically — there is nothing to claim. The sweep runs once a day, so allow up to a day after the expiry date for your balance to update. You cannot cancel a token yourself once it is out, because you have no way of knowing who is holding it. If a printed batch is lost or you think a token has been compromised, contact support — unredeemed tokens can be cancelled and the money returned to you.

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Keeping track

Tokens → My tokens lists everything you have issued, marked Active, Redeemed, Expired or Cancelled. Active tokens show their expiry date; redeemed ones show who claimed them where that is known. A batch appears as one row you can expand.