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Sending goes wallet to wallet. It is instant, and there is no fee — the person receives exactly what you send.

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Finding the person

Tap the round scan button in the middle of the tab bar and scan their Loosh code. That is how you send, and it works off a screen, a printed tip card or a poster. If someone sends you their wallet link, opening it shows their Loosh card — tap Send there to pay them.
You can only send to an existing Loosh wallet. There is no send-to-a-phone-number, so the person needs to be on Loosh. If they are not, a cash token is the way — they can redeem it after signing up.

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The steps

1

Choose the wallet you are paying from

Each of your wallets shows its balance, so you can send from the right one.
2

Enter an amount

Chips for common amounts, or the keypad.
3

Add a note (optional)

Up to 140 characters. The recipient sees it, so write it for them.
4

Review and confirm

Then your PIN or biometrics. Money never moves without it — if your phone has no lock set yet, you will set a PIN there and then.
The recipient’s balance grows immediately and they get a notification naming your wallet and the amount.

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If you do not have enough

Where pledges are available, you can still type the amount. The review screen then offers to record it as a pledge instead — nothing moves, nobody is told, and you settle it once you have topped up. How pledges work.

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Sending twice by mistake

Loosh blocks an identical amount to the same person inside a minute, and tells you plainly that you were not charged twice. If the repeat was deliberate, wait a minute and send again.

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A completed send cannot be reversed

Check the name on the review screen before you confirm. Once it is sent, the only route back is asking the recipient to return it — support cannot take money out of someone else’s wallet.